Return Policy

Our commitment is to ensure that:

• Every customer is a satisfied customer.
• You always get what you pay for.
• Our products are of superior quality.
• You enjoy complete customer satisfaction.

60 DAY MONEY BACK GUARANTEE

If, for any reason, you have a complaint or wish to return merchandise, we will be happy to offer a refund or replacement under the following conditions:
Before returning merchandise, contact our sales department by telephone at 201-535-4333(US) or by email: [email protected], specifying your order confirmation number.
Merchandise should be returned within 60 days of delivery. When returned it must be:

• Unused
• In its original condition
• In its original box

Sorry - we will not be able to accept for return or refund:

• Custom-made items ordered with names or personalized messages
• Mezuzahs, Tallitot or Tefillin that have been used - even for one time

Refunds do not include shipping costs.